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By default, the OS (Windows, Mac, Linux) should automatically set how to open.ica files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly.

Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ( Web Browser option) instead.

If you continue to encounter this behavior please review the steps outlined below.

After the ICA file is downloaded, enable the browser to open similar files automatically.

Note: Instructions below are similar for other OSs when using Google Chrome, Firefox, or Edge Browsers.

Citrix Viewer Software And Try

Restart the browser after removing these software and try again.

When applications are clicked, a file is downloaded to the folder, then launched using MIME type.

If access to the folder is disabled or not available, the process cannot occur successfully.

Steps remain for any users not fully updated to the latest and greatest.

Alternatively, press Alt key and click Tools menu (ActiveX filtering is enabled if a tick appears next to it and is disabled if the tick disappears).

At the end of the address bar a blue warning sign appears, indicating filtered content.

Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved.

Download Citrix Viewer For Mac